Uptime Services Suite

Keep Your Network of Computers Up and Running Regardless of Threats

The continued proliferation of Internet security threats and an ever-increasing distributed workforce have made corporate networks even more vulnerable to viruses, hackers, and lost data risks that often translate to costly downtime. This is where the Everdream Uptime Services Suite can help. Built around a powerful and cost effective Software-as-a-Service model, the Everdream Uptime Services Suite provides ironclad protection against security breaches, hackers, and lost data enabling key IT personnel to focus their efforts on more strategic, line-of-business projects.

Software Services in the Uptime Services Suite

Everdream´s software services automate processes that enable effective, real-time desktop protection, regardless of the location of the assets. These services can be purchased as a suite or individually.

Software Service Description
Patch Management Protects corporate and remote users through a fully automated or targeted patch management approach.
Anti-Malware & Virus Management Provides management of advanced antivirus, anti-spyware, anti-malware and firewall solutions from best-of-breed vendors including Symantec, McAfee, and Microsoft.
Online Backup Delivers safe, secure, and automated backup over the Internet powered by Iron Mountain´s software and storage at fully redundant offsite facilities.
Data Encryption Intelligently encrypts and protects data on a lost or stolen computer either online or offline to prevent its compromise or misuse.

Everdream Control Center

Centralized Management for Uptime Services

Through a single “window” into your desktop environment, you can quickly and easily:

  • Reduce the risk of downtime due to viruses, lack of patches, and other
    security vulnerabilities.
  • Enhance control over an ever-widening corporate IT network comprised of local
    and remote personnel.
  • Ensure your network of desktops and laptops is operating at peak efficiency
    every minute of the day.
  • Provide an insurance policy to avoid future desktop protection issues.

Managed Services in the Uptime Services Suite

Everdream´s proactive managed services, delivered by our Managed Service Provider partner´s or the Everdream team, is based on industry best practices and enables you to out-task some or all of your desktop protection initiatives and focus your IT organization on those tasks which are better aligned with your business objectives. Managed Services require the purchase of the appropriate software service.

Managed Service Description
Patch Distribution Frees up IT resources through automated patch distribution, monitoring of distribution status, and monthly patch compliance reporting.
Antivirus Administration Protects your organization from costly downtime due to virus outbreaks by assessing new viruses, providing proactive security alerts and recommended actions, and repairing faulty antivirus software.
Data Restoration Ensures a properly functioning and effective online backup process by monitoring and repairing faulty backup software and providing live 24x7 assistance for data restoration.