Remote Support Software Service
Improve the Speed and Quality of Online Remote Desktop Support
Everdream Remote Support is an on-demand software service that lets you diagnose and solve problems fast by seeing and controlling remote desktops. You can remotely diagnose problems, transfer files, and resolve issues for employees no matter where they are. There is no set-up required. You simply invite employees into remote desktop support sessions where you'll be able to view and control their remote desktops in real time — it´s that simple. Once you have started a support session, Everdream Remote Support will:
- Allow two-way desktop and application control and viewing.
- Transfer files to and from an employee´s system or retrieve system data for in-depth analysis.
- Enable you to sign on to an employee´s machine as an administrator to access and install new applications, patches and updates.
Remote Desktop Support in Action
The Everdream Remote Support software service can be purchased stand-alone or in conjunction with any other Everdream software service.
The Everdream Advantage
As an on-demand software service, Everdream Remote Support deploys quickly and immediately enables remote desktop support and control over an employee´s desktop or laptop computer. Everdream Remote Support improves support representative productivity, decreases call times, increases first call resolution rates, and minimizes costly on-site visits. At Everdream, our on-demand desktop management services deliver all the power you need at a speed and low cost you only dreamed was possible — get Everdream Protected.
