Whitepapers

Patch Management - A Practical Guide to Building an Effective Patch Management Process
Patch management can be described as effective policies and procedures designed to address information system vulnerabilities and to secure and keep secure affected systems. Timely patching of every organization’s information technology systems is critical to maintaining the operational availability, confidentiality, and integrity of information assets. For an organization to succeed at effectively managing its system patching, an organization-wide Security Vulnerability and Patch Management Program must be in place and consistently applied. This white paper presents the essential elements for an effective Security Vulnerability and Patch Management Program and provides advice on managing the patching process for optimum security… read more

Top 10 Things to Know About Data Protection
Data protection is fast becoming part of the IT arsenal to combat data loss/theft. It can significantly reduce the amount of damage done by the above and their associated costs. Here you will find the top 10 things you should know about data protection ... read more

Vista Readiness – Preparing for the Journey
“Everdream’s striking numbers demonstrate that upgrading to Windows Vista may prove to be even more difficult than originally anticipated. Consumers and business buyers alike should be very careful about the labels that they’ll see on systems nowadays — a system that is Windows Vista capable doesn’t necessarily translate to one that is Windows Vista enjoyable.” - Mark Minasi, Technology columnist and author of The Complete PC Upgrade and Maintenance Guide. ... read more

Vista Readiness – Engaging the Pros

  • How much time and how many people will be needed to upgrade our desktop and laptop computers to Vista?
  • How much budget is required to upgrade our existing PC hardware and software to Vista?
  • How will a Vista upgrade impact other organizations in the company?
  • When will this fit in to our strategic and operating plans given the other projects that we have?

If you had answers to these questions, you would most likely have an easier decision to make regarding when and how to migrate to Vista. You can try to get these answers by yourself or you can enlist the help of desktop management professionals who can get you to the answers faster. This brief provides a summary of how Everdream can help as you prepare for the journey into the Vista frontier ... read more

5 Challenges to Effectively Managing Your Remote Systems
In the U.S. there are nearly 30 million remote workers. These remote employees have a unique set of IT support and desktop management requirements that, if left unaddressed, can significantly hurt the productivity of the sales and service organizations and can lead to significant revenue loss, unhappy customers, and paralyzing virus attacks. This brief discusses the issues facing such organizations and how they can be addressed by CIOs without making any upfront investment ... read more

Managing Desktop IT Assets Using an Internet-based Management Platform: The Everdream Solutions
The need to manage increasingly valuable and interconnected end-user assets – personal computers, laptops, and PDAs – as well as other networked devices such as point-of-sale terminals and kiosks, has not gone unnoticed by technology and business managers. This paper provides a background on Everdream’s Internet-based Management Platform ... read more

The 7 Steps to Industry Standard Patch Management
As any IT administrator knows, the process of patch management is much broader than the “click to install” step seen by most users. The results are increased security risks and a lack of compliance as computer systems lag behind in critical patches. This paper highlights the best practices for an effective patch management program designed to ensure that your systems are safe and secure, always up and running, and in compliance ... read more

Why Do You Need a Desktop Management System
To help you address the unique issue you face in your PC environment, this brief identifies the key reasons for using a desktop management solution and the necessary criteria that companies should use as they evaluate and select a desktop management solution ... read more