Independent Research
These industry reports from third-party research firms will give you insights into the world of IT Desktop Management. In order to read these premium reports, you are required to fill out a short registration form.
ComputerWorld Executive Brief - Software as a Service – SaaS Solutions for Remote Systems Management
Simplify infrastructure management. Download the Computerworld Technology Briefing today to discover why more companies are switching to SaaS to fulfill their PC, server, network and email management needs. Dell’s on-demand services for remote infrastructure management simplify IT by delivering the visibility and control you need without the headcount and expenses associated with traditional software solutions. Our SaaS-enabled solutions include:
- Dell Remote Desktop Management Services
- Dell Remote Monitoring Services
- Dell Email Management Services
Enterprise Applications Consulting - Bridging the Desktop Management Divide: Everdream’s On-Demand Management Platform
EAC’s review of Everdream and its market opportunity is organized into the following four sections. The first is a discussion of the growing value of desktop and personal productivity assets and how most companies are unable to manage them effectively. The second section details Everdream’s management solutions, and its technology platform, and shows how Everdream is able to meet this need for integrated desktop management. The third section discusses customer and partner experiences with Everdream and shows how well the Everdream offering is suited to meeting end-user needs in the small and mid-sized market. The conclusion discusses the value proposition of Everdream and its roadmap and how the company is meeting the needs of its customers with a unique combination of software and managed services... read more
Hurwitz & Associates - The World of IT Has Taken a Quantum Leap: Everdream’s Pragmatic Approach to Desktop Management
Hurwitz & Associates believes you cannot afford to not investigate and understand where you’re vulnerable, where you’re not particularly effective, where you’re not compliant and where you’re spending money you shouldn’t. You may well be able to use your existing budget dollars more effectively. Implementing effective and safe desktop asset management is an imperative for organizations. Taking this approach through Software as a Service is the most pragmatic and cost effective way to meet corporate compliance objectives. It’s easy, quick, affordable. The shift is happening quicker than you may imagine and the gap between barely adequate and fully functional is widening fast... read more
InformationWeek - Research: Software as a Service
Software as a service is no longer a niche software delivery model. The market is growing as vendors offer their products on-demand, eliminating the need for companies to deploy costly infrastructures or get locked into long-term licensing contracts. That's put pressure on the big software players, prompting them to offer their own SaaS models, or at least give lip service to the idea. Adoption of SaaS is somewhat slow, and most companies are deploying SaaS on a limited basis because of concerns over reliability, uptime, and interoperability. But the continued success of companies such as Salesforce.com coupled with a few high-profile implementations will likely convince companies to take a closer look at the delivery model... read more.
Institute of Internal Auditors - How Vulnerable Is Your Information Technology?
As the need for information technology (IT) expands, so does the risk for businesses that are not prepared to manage their most trusted data and proprietary information. Recent targeted technology attacks and widely publicized security breaches all point to technology vulnerabilities, as a great, but misunderstood, risk... read more.
Summit Strategies - Managing the Mobile / Remote Client
This white paper begins with a closer look at the management issues that plague remote desktop and laptop computers in three industries: insurance, business consulting and health care. These industries present a range of challenges and customer requirements, and so illustrate the variety of settings where Everdream’s on-demand software-as-a-service (SaaS) model can provide value. The paper then provides a high-level overview of Everdream’s specific offerings for managing remote desktop and laptop computers today, and additional client devices over time. It explains Everdream’s value proposition to customers and its related value proposition to potential partners. The paper concludes with Summit Strategies’ views on the growing importance of SaaS and Everdream’s role in delivering a leading-edge capability that can transform remote computers from support sinkholes and security liabilities into well managed strategic assets... read more
The McKinsey Quarterly – Delivering software as a service
A new delivery method is shaking the software industry’s foundations. Traditional vendors should take heed... read more.
THINKstrategies - Using On-Demand Desktop Management Services to Enhance Your On-Premise IT Management Capabilities
This whitepaper will examine how these new SaaS services are responding to today’s IT management challenges, and will specifically look at how Everdream’s on-demand desktop management services utilize a simple Internet connection to significantly enhance the asset, security, fault and service management capabilities of traditional, on-premise management tools, such as Microsoft’s Systems Management Server (SMS) and Symantec / Altiris... read more.
