Case Studies
AUTOMOTIVE
Midas – Bennett Cikoch, Vice President of IT at Midas, discusses how they use Everdream's on-demand desktop management services to achieve maximum protection of their corporate and retail franchise network along with improved service levels for their IT help desk. Midas (PDF) Midas (MP3 file, 7MB)
EDUCATION
Promissor – Robert Crouch, Vice President of IT at Promissor, discusses how they use Everdream's on-demand desktop management services to cost effectively support PCs in over 150 locations to ensure patch compliance and antivirus control. Everdream’s solution provides hard savings of over $300K every year. Promissor (PDF)
GOVERNMENT
City of Lafayette – Tracy Robinson, Director of Administrative Services at the City of Lafayette, discusses how they use Everdream’s on-demand desktop management services for automatic online backup to ensure safe data backup and Everdream’s Live Help Desk Services to provide cost effective IT support at high service levels to their city workers. City of Lafayette (PDF)
MANUFACTURING
Bowe Bell+Howell – Ron Ridge, Vice President & CIO at Bowe Bell + Howell, discusses how they use Everdream's on-demand desktop management services to achieve unprecedented control of a distributed desktop infrastructure. Bowe Bell+Howell (PDF)
Coen – Mike Parenti, IT Manager at Coen, discusses how they use Everdream's on-demand desktop management services to achieve 100% patch compliance and improve asset management. Coen (PDF)
The Gem Group – Ben Messar, Director of IT, discusses how they achieved 475% return on investment through efficiency gains by utilizing Everdream’s On-Demand Management Services. Gem (PDF)
RETAIL
Mail Boxes Etc., Inc. – Tim Davis, Vice President of Technology at Mail Boxes Etc., Inc., discusses how they use Everdream's on-demand desktop management services to cost effectively manage and protect over 9,900 assets, significantly minimizing the risk of downtime and loss due to computer security issues. MBE (PDF)
TECHNOLOGY
@Road – Tom Allen, Executive Vice President of Service and Delivery Systems at @Road, discusses how they use Everdream's on-demand desktop management services to achieve license compliance and uptime protection. @Road (PDF)
Computer Solutions Group (CSG) - Scott Spiro, President of CSG, discusses how CSG has seen a tremendous amount of growth in their business as a result of their decision to use Everdream as the delivery platform of choice for their services. CSG (PDF)
NetScout - Deb Briggs, IT Manager at NetScout, discusses how they use Everdream’s on-demand desktop management services for effective Sarbanes-Oxley and software license compliance. NetScout (PDF) or NetScout (MP3 file, 6MB)
TRANSPORTATION SAFETY
Quixote – Bob Latek, Vice President of Information Systems at Quixote, discusses how once Quixote deployed Everdream, they didn’t have to hire additional IT support. They only needed one person at one location to manage a computer problem, no matter where it was located. Everdream allowed their IT group to focus on strategic, line-of-business projects that more directly contributed to the success of their organization. Quixote (PDF)
