Technology
180 Connect - 180 Connect is a rapidly growing provider of technical support services including new installations, reconnections, disconnections, service upgrades and downgrades and service calls for broadband video, data and voice services for residential, business and commercial marketplaces.
"Everdream's one stop solution to a host of PC management problems makes perfect sense to us. And we were impressed with Everdream's ability to quickly deploy the entire suite of desktop services."
- Aaron Anderson, Director of IT
Brocade - An Everdream customer since 2001, Brocade utilizes secure online data backup, asset tracking and patch management, offering their IT team increased management control and better protection for their desktop and mobile systems.
Data Return - As a leading provider of hosted and managed services, Data Return not only partners with Everdream, but utilizes Everdream services internally to support its remote workforce.
NetScout brings tools to the marketplace that maximize application and network performance. Everdream allows NetScout to do what they do best, while we support them with our full suite of products.
"Everdream has quickly become a core piece of the IT offering for NetScout employees. It has given us the ability to reduce our security risk through better patch management. It has provided us clear visibility into our PC assets and allows us to do a better job of problem diagnostics / resolution and better upgrade planning. Finally, when someone in the field has a problem even on a Sunday morning, their ability to reach a live person and get their problem resolved quickly is a huge hit among our employee base. It has changed the perception of IT being more customer-focused than ever before."
- Debby Briggs, IT Manager, NetScout
@Road, Inc. is a leading global provider of solutions designed to automate the management of mobile resources and to optimize the service delivery process for customers across a variety of industries.
Portal Software - Portal Software needed a PC management solution that was easy to manage, support, update, and deploy. The company is now successfully using Everdream to streamline its IT operations and keep its mobile workforce up and running.
"We chose Everdream because they have a rock solid product and their hosted solution eliminates our need to implement in-house hardware, software or service systems."
- Douglas Harr, VP of IT
Salesforce.com, the market and technology leader in on-demand CRM, chose on-demand desktop management provider, Everdream, for Asset Management, Software Distribution, Patch Management and Online Backup. They are now able to track and manage IT assets from procurement through refresh, including hardware and software inventory, ownership, and warranty/service information.
"Everdream and Salesforce.com share a vision of the End of Software in which the Internet fundamentally changes information technology by enabling greater and greater levels of customer success."
- Jim Cavalieri, CIO
Softek - As a previous subsidiary of Fujitsu Limited, Softek needed an IT service suite that was comprehensive, cost effective and easy to use. Everdream created a customized, on-demand help desk solution for Softek that now provides a breadth of IT services including asset management, software distribution, remote PC support and security management, while also offering Softek's customer base a first line of contact for Softek product support issues.
Taiyo Yuden - This leading provider of chips and programmable media uses all of the Everdream services to support their U.S. based workforce. Taiyo Yuden has been so impressed with the Everdream offering, that they have continued to add services and locations quickly and easily.
WebEx Communications Inc. is the global leader of on-demand applications for collaborative business on the web. WebEx applications are used across the enterprise in sales, support, training, marketing, engineering and product design. WebEx has integrated Everdream’s Asset Management, Software Distribution, Patch Management, Virus Protection and Online Backup software services into their Support Center solution to provide on-demand systems management.
