Manufacturing
Bowe Bell + Howell - is the world’s number one document processing company. With over 1,000 field technicians working from remote offices and customer locations they needed a way to better manage and support company laptops. BB+H evaluated a LAN based solution but determined it could not effectively support their remote workforce. In addition, BB+H was in the process of implementing an enterprise CRM system and did not want to divert critical IT resources off this project. The solution was Everdream’s Software Services and Managed Services for Asset Admin., Software Compliance, Patch Distribution, Virus Remediation & Data Restoration and Live Help Desk.
“We are very excited about our relationship with Everdream. Prior to our implementation, we did not have much insight into our network. Now, I log on to the Everdream Control Center every day because it provides me with real-time visibility into what is running on our PC’s—from operating systems to patch levels and anti-virus updates—enabling us to proactively control and secure our computer assets.”
- Ron Ridge, Vice President and CIO for BÖWE BELL + HOWELL
Coen - a leading provider of combustion equipment, has achieved 100% patch compliance while eliminating the need for any internal resources for patch management. This resulted in over 15% improvement in the productivity of the IT organization. Coen now uses one integrated, real-time console for managing all their desktop and laptop resources.
“Everdream has quickly become a core piece of my IT infrastructure that my organization cannot live without."
- Mike Parenti, IT Manager for Coen
Ben Messar, Director of IT, discusses how they achieved 475% return on investment through efficiency gains by utilizing Everdream’s On-Demand Management Services.
“Our company was growing, our systems weren’t operating properly and end users weren’t satisfied. As our office expanded, we realized that we had no idea what they had and we were responsible for them… Everdream was a great solution to help me address these problems.”
- Ben Messar, Director of Information Technology, The Gem Group
Read the Gem Group Case Study, download now.
Quixote - Quixote's IT organization uses Everdream to gain real-time visibility into all of its computing assets system-wide and to make software and configuration changes to ensure compliance with software license agreements and corporate policies.
"Once we deployed Everdream, we didn’t have to hire additional IT support because we only needed one person at one location to manage a computer problem, no matter where it was located. Everdream allows our IT group to focus on strategic, line-of-business projects that more directly contribute to the success of our organization."
- Bob Latek, Vice President of Information Systems, Quixote Corporation
Read the Quixote Case Study, download now.
