Taiyo Yuden Selects Everdream for Best-in-Class Hosted IT Services
Everdream Delivers Desktop Application Expertise for Leading Global Manufacturer at Significant Cost Savings and Productivity Gains
FREMONT, Calif. March 22, 2005 Everdream Corporation, the leading provider of hosted and managed PC services, today announced Taiyo Yuden (U.S.A.) Inc., a global supplier of materials and electronics technology, has selected Everdream to provide web-hosted asset management, anti-virus, software distribution, remote control and help desk services to its employees in eight locations throughout the United States and Mexico. Taiyo Yuden chose to outsource its desktop management needs to Everdream to reduce IT costs and better allocate its limited IT staff to higher-priority network and supply chain projects.
As a leading manufacturer of surface-mount and leaded passive electronic components, Taiyo Yudens business strategy includes a balance of in-house and outsourced IT expertise to create global standards with materials and electronics that improve business performance in R&D, technology innovation and production for customers worldwide. Everdreams managed services give Taiyo Yuden an added competitive advantage through better allocation of their limited IT resources, so the company can focus in-house expertise and resources on their own core competencies and increase customer satisfaction.
With eight sales offices throughout the U.S. and a remote end user base of more than 150 employees, Taiyo Yuden was particularly impressed with Everdreams Remote Control tool which allows the company to tap directly into end user PCs from anywhere and provide instant support and resolution to desktop applications. Everdreams managed Virus Protection service is also key to Taiyo Yuden to pre-empt potential viruses, of particular importance in their Mexico operation where computer viruses run rampant. Everdream Asset Management has eliminated the need for manual tracking of distributed assets, providing automatic updates and greatly increasing IT productivity.
The Everdream implementation was seamless and deployed in record time, said Joe Wilkinson, vice president of Finance and Administration for Taiyo Yuden U.S.A. Everdreams services have enabled us to achieve more than 50 percent savings in personnel and software licensing costs, and made it possible for us to redirect IT staff on business-critical infrastructure and supply chain projects. In addition, our employees now receive comprehensive, dedicated support for all Microsoft Office inquiries and issuesan area of expertise that we do not have in-house.
Specifically, the Everdream Asset Management Suite allows the Taiyo Yuden IT staff to maintain a precise hardware and software inventory for PC and mobile systems across the organization. Everdreams patented Software Distribution service enables the rapid deployment of any application to any online user at any timeautomatically. Web-based Remote Control allows connection to any system from anywhere in the Internet regardless of NAT or Firewall issues. Everdreams offering includes comprehensive help desk, delivering live 24x7 support with industry leading service guarantees. Finally, Everdreams Online Backup service protects users by securely and automatically backing up data to fully redundant, off-site data facilities.
Taiyo Yuden exemplifies 21st century business-IT strategy execution at its best by relying on a practical blend of in-house and outsourced IT resources to improve desktop support processes, said Gary Griffiths, president and CEO of Everdream. Were pleased that Everdreams services are helping Taiyo Yuden to increase their investments in core competencies for which they are noted: product innovation and supply chain management.
About Everdream
Everdream Corporation is the leading provider of hosted IT services that manage, secure, and support businesses PCs, allowing companies to focus on their own core competencies. Through the innovative web-hosted Everdream Control Center, customers receive customized services on demand including hardware and software asset life-cycle support, virus protection, data backup, automated software updates, patch management, and help desk services. Through Everdreams proprietary and patented technology, customers, whether located on the corporate campus or remotely, have access to Everdreams services. This greatly simplifies IT operations while reducing costs and improving service levels.
With operational facilities in Fremont, California, Dallas, Texas, and Charlotte, North Carolina, Everdream manages well over 100,000 desktops for companies in 60 countries across the globe, including FedEx, ADP, Korean Airlines, Brocade Communications, Salesforce.com, Sonic Automotive, Midas, Sylvan Learning Centers, and many others. Everdream can be reached at www.everdream.com or 888-307-7299.
About Taiyo Yuden
Now in its 55th year, Tokyo-based TAIYO YUDEN CO., LTD. (http://www.ty-top.com) is a worldwide manufacturer of surface-mount and leaded passive components, Bluetooth modules, power electronics modules, power supplies and recordable digital media. With approximately 50% of the worldwide market in high-frequency multilayer chip inductors used in cell phones, the company reports annual sales of nearly 1.6 billion dollars. Worldwide, Taiyo Yuden employs more than ten thousand people. The company's North American affiliate, Taiyo Tuden (U.S.A.), INC. operates sales and engineering offices in Chicago, IL, Raleigh, NC, Irving, TX, and in California at San Jose and San Diego.
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