Portal Software Deploys Everdream Hosted IT Services to Help Manage Mobile Workforce
Everdream Chosen for Expertise, Cost Savings and Industry-Leading Service Levels
FREMONT, Calif. February 15, 2005 Everdream Corporation, the leading provider of hosted and managed PC services, today announced that Portal Software, Inc. (NASDAQ: PRSF), the leading worldwide provider of Billing and Revenue Management solutions for the global communications and media markets, has selected Everdream to provide web-hosted Asset Management, Software Distribution, Patch Management and Help Desk services. Portal was able to quickly deploy the Everdream agent to Portal workers across the globe, leveraging Everdreams investment in desktop support technology, infrastructure, experience, and support. Portal is now successfully using Everdream to streamline its IT operations and keep its mobile workforce up and running.
With a significant portion of its staff located in offices around the world, Portal faced the common challenge of supporting a highly mobile workforce. Portal needed a PC management solution that was easy to manage, support, update, and deploy. Portals requirements included the ability to leverage an integrated solution that would ensure employee support, protection of employee data and proper management of its hardware, software, and intellectual property assets.
"We chose Everdream because it has a solid product and its hosted solution eliminates our need to implement in-house hardware, software or service systems," said Doug Harr, vice president of Information Technology at Portal. "By implementing Everdreams services, we saved well over $200,000 by not having to purchase and implement systems ourselves. The capital costs alone would have been more than the total cost of the Everdream services."
Everdreams unique web-hosted approach to software and services makes it very easy for customers to implement the tools they need to manage large numbers of remote desktop and mobile PCs. Their hosted IT solution allows customers to use critical tools for asset management, software distribution, patch management, virus protection, backup and help desk without adding expensive infrastructure in-house.
"With todays complex IT environments, it often makes sense for businesses to work with valued partners to deploy new solutions," continued Mr. Harr. "With Everdream as a partner, we will be able to easily scale our workforce, deploy, update and manage all software, and ensure that our systems are protected. In addition, our global team will be able to use the Everdream Help Desk Services to gain immediate support and maintain high productivity levels."
Everdreams Asset Management and Software Distribution offerings are part of an integrated suite of products that also include Patch Management, Virus Protection, Online Backup and 24x7 Help Desk services. Everdreams Asset Management software allows IT managers to maintain a precise hardware and software inventory for PC and mobile systems anywhere on the planet. Everdreams patented Software Distribution service enables the rapid deployment of any application to any online user at any time automatically. Everdreams comprehensive product line and the ability to provide customized services have established Everdream as a clear leader in the IT service marketplace.
"Portal Software is typical of todays growing enterprise, deploying a mobile workforce across the globe. Just as traditional staffing models dont apply to progressive companies like Portal, traditional IT solutions that assume employees are clustered in a central campus under the watchful eyes of an IT staff also are obsolete," said Gary Griffiths, president and CEO at Everdream. "By looking at the total cost of delivering and managing IT across a distributed organization, Portal chose Everdreams hosted service and was able to realize an immediate ROI and position itself to reduce costs going forward."
About Everdream
Everdream Corporation is the leading provider of hosted IT services that manage, secure, and support businesses PCs, allowing companies to focus on their own core competencies. Through the innovative web-hosted Everdream Control Center, customers receive customized services on-demand including hardware and software asset management and life-cycle support, virus protection, data backup and restore, automated software updates and maintenance, patch management and help desk services. Through Everdreams proprietary, patented technology, customers, whether located on the corporate campus or remote, mobile workers, have access to Everdreams services, greatly simplifying IT operations while reducing costs and improving service and security.
With operational facilities in Fremont, California, Dallas, Texas, and Charlotte, North Carolina, Everdream manages well over 100,000 seats for companies in 60 countries across the globe, including FedEx, ADP, Korean Airlines, Brocade Communications, Salesforce.com, Sonic Automotive, Midas, Sylvan Learning Centers, and many others. Everdream can be reached at www.everdream.com or 888.307.7299.
About Portal
Portal is the leading worldwide provider of billing and Revenue Management solutions for the global communications and media markets. The company delivers the only platform for the end-to-end management of customer revenue across offerings, channels, and geographies. Portals solutions enable companies to dramatically accelerate the launch of innovative, profit-rich services while significantly reducing the costs associated with legacy billing systems. Portal is the revenue management partner of choice to the worlds leading service providers including: Vodafone, AOL Time Warner, Deutsche Telekom, TELUS, NTT, China Telecom, Reuters, Telstra, China Mobile, Telenor Mobil, and France Telecom. Learn more about Portal at http://www.portal.com.
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Everdream is a registered trademark of Everdream Corporation. All other brands, products, or service names are or may be trademarks or service marks of their respective owners.
Company Contact
Debra Chin, Vice President Marketing Programs
510.818.5640
dchin@everdreamcorp.com
Press Release Contact
Jason Throckmorton or Kasey Fleisher
LaunchSquad
415.625.8555
everdream(at)launchsquad(dot)com
