Dell Completes Acquisition Of Everdream
Dell has completed the acquisition of Everdream, a leading provider of Software-as-a-Service (SaaS) solutions for remote-service management, providing Dell with an expanded presence in the rapidly growing Software-as-a-Service (SaaS)-enabled managed services market as well as advanced capabilities in remote service management. The acquisition is a significant next step in Dell’s expansion of next generation service capabilities that help end customers and channel partners Simplify IT.
Based in Fremont, California and with operational facilities in Dallas, Texas and Charlotte, North Carolina, Everdream manages more than 140,000 desktops for companies in 60+ countries around the globe, including Brocade Communications, Midas, Salesforce.com, Sonic Automotive and many others.
| Q & A | |
| 1) | Why has Dell acquired Everdream? Dell acquired Everdream, the market leader in on-demand management software services as part of our continued commitment to expand our Global Services portfolio and delivery capabilities. This acquisition will help Dell Simplify IT for customers by providing a means to integrate clients’ assets into a seamless remote end-to-end client lifecycle management platform and is a key enabler for Dell’s emerging channel strategy. |
| 2) | What are the terms of the acquisition? Terms of the acquisition will not be disclosed. |
| 3) | What does Everdream do? Everdream has the industry-leading remote management platform, delivered in an on-demand Software-as-a-Service (SaaS) model, for managing desktops, notebooks and remote devices anytime from anywhere in the world. |
| 4) | Is this a step for making a concerted effort to build Dell’s capability in services? The acquisition will strengthen Dell’s significant and growing services business. The Everdream acquisition is another significant step in Dell’s strategy of combining products, software and services to help customers simplify IT and get the most out of their investments. |
| 5) | What does this mean for current and prospective customers of Dell and Everdream? Dell is committed to ensuring continuity of service and a continued, world-class customer experience. |
| 6) | What does this mean for vendors that Everdream and Dell work with? Dell is committed to ensuring continuity of service and a continued, world-class customer experience. |
| 7) | How does Everdream sell its services now and do these channels conflict with Dell? Everdream sells through the channel. After the completion of the acquisition, Dell looks forward to continuing to serve and build upon Everdream’s significant portfolio of existing customers and channel partners. Everdream products will continue to be available to end customers and through channel partners. Everdream technologies will also be incorporated into future Dell service offerings after the acquisition. |
